Coronavirus Information and FAQs

Luxury Lodges at Longlands Glamping

Update: 29th September 2020

 

We are open until the first week of November, when the Lodges close until March 2021. The Long Barn, our holiday cottage, is open all year round for bookings.

We realise that you will have questions about your stay, or any future bookings that you’re considering in relation to Coronoavirus (COVID-19), and will do our best to address these below.

Spacious Lodges at Longlands

Has anything changed at Longlands due to the Coronavirus?

We have had to remove various items from the Lodges such as games and books, so please do bring your own. We have reviewed check-in and check-out times in order that we can increase the cleaning levels – these are now 5pm check in and 9am check out. We have purchased a “fogging” machine to make sure that all areas are disinfected. Otherwise, apart from improvements during the lockdown, we are still the same Longlands.

Can I still make a booking for next year – how do I do it?

Please email [email protected] or call the office on 01271 882004 to discuss your requirements and we will do our best to help you. We are taking bookings for 2021 so please call 01271 882004 to reserve your dates. The availability on the website is up to date.

Family and Group Glamping Holidays in Devon
Longlands award winning luxury glamping for family, couples or friends.

I am not insured – can I cancel my holiday or change the date of my trip?

If you are uninsured you can change the date of your booking without losing your deposit, even if it is within 8 weeks of your holiday. To do this please email [email protected]  with your preferred dates and we’ll contact you as soon as possible. We are happy to re-book you for anytime up to the end of 2021. There will be no administration fee for changing, but the cost of your stay may be different depending on the time of year if it’s not a ‘like for like’ date change.

We hope that we’ve answered some of your questions but it is an ever changing situation. If you have any further queries please do not hesitate to contact us on 01271 882004 or email [email protected] 

Wishing you all the best.

Tammy & Jez